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Terms & Conditions – Makriadis.com

1. Website Ownership & Usage

This website, www.makriadis.com (the “Website”), is owned and operated by AFOI MAKRIADI E.E (“we”, “Makriadis”, or “AFOI MAKRIADI E.E”), a company registered in Greece with VAT number EL082520352, headquartered at 18 Ermou Street, 10563, Athens, Greece. Any use of the Website, including transactions made through it, is subject to the Terms and Conditions outlined here.

2. Agreement to Terms

By accessing or using the Website, you agree to be bound by these Terms and Conditions, which also include our policies on returns, shipping, and payments. These apply to any transactions conducted via phone or other remote communication as well. We may update these Terms at any time, and your continued use of the Website constitutes acceptance of the revised Terms.

3. Product Pricing & Availability

Prices and availability are updated regularly. Errors due to system or typographical issues may occur. In such cases, we reserve the right to correct or cancel any affected orders. Payment via bank transfer is only confirmed once received. Jewelry shown on the website may be discontinued without prior notice.

4. Product Descriptions & Craftsmanship

We strive to display products as accurately as possible, but screen variations may affect appearance. Descriptions may occasionally differ due to improvements. All engagement rings follow consistent sourcing for accent diamonds based on center stone type (lab or natural).

5. Photography Disclaimer

Images may appear larger or smaller due to photography or display variations. Customers are advised to review listed dimensions and specifications carefully before purchase.

6. Made to Order Jewelry

All jewelry is made to order. Please allow 3–6 weeks for engagement rings and 1–3 days for in-stock items. Out-of-stock pieces require approximately 2 weeks.

7. Trademarks

Makriadis, makriadis.com, and related names and slogans are trademarks of AFOI MAKRIADI E.E and may not be used without permission. Unauthorized use may cause confusion or reputational harm.

8. Comments & Suggestions

User feedback is welcome, but must not include illegal, threatening, or infringing content. We reserve full rights over submitted feedback and may use it for improvements.

9. External Links

The Website may contain links to third-party sites. We do not control or endorse the content of these sites and are not liable for their operations or changes.

10. Import Duty

Orders shipped outside the EU may be subject to local duties and taxes, which are the responsibility of the customer. We advise checking with your local customs office prior to ordering.

11. Currency & Cookies

By using this Website, you agree to allow third-party tools to identify your location for currency conversion. Your selection will be stored in a session cookie for consistent pricing display.

12. Use of Lab-Grown & Natural Diamonds

Makriadis offers both lab-grown and natural diamonds. Lab-grown diamonds are physically and chemically identical to mined diamonds but created in a laboratory setting. All our diamonds are conflict-free.

13. Liability Disclaimer

Makriadis is not liable for indirect damages such as data loss, delays, or economic loss arising from use of the Website. We are not responsible for service disruptions caused by third-party services.

14. Entire Agreement

These Terms constitute the entire agreement between you and Makriadis regarding the use of the Website, superseding prior communications or agreements.

15. Governing Law

These Terms and any disputes arising from them shall be governed by Greek law.